.pklc-root{ position:fixed; right:16px; bottom:16px; z-index:99999; font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif; }
.pklc-widget{ position:relative; }
.pklc-toggle{ padding:10px 14px; border-radius:999px; border:none; box-shadow:0 6px 20px rgba(0,0,0,.2); cursor:pointer; background:#4f95ab; color:#fff; }
.pklc-panel{ position:absolute; right:0; bottom:48px; width:320px; max-height:60vh; background:#fff; border-radius:12px; box-shadow:0 10px 30px rgba(0,0,0,.2); display:flex; flex-direction:column; overflow:hidden; }
.pklc-messages{ padding:12px; overflow-y:auto; height:260px; border-bottom:1px solid #eee; }
.pklc-msg{ display:flex; margin:6px 0; }
.pklc-msg .text{ padding:8px 12px; border-radius:12px; background:#f1f1f1; max-width:80%; }
.pklc-msg.owner{ justify-content:flex-end; }
.pklc-msg.owner .text{ background:#e6f4ff; }
.pklc-intro, .pklc-form{ display:flex; gap:6px; padding:10px; align-items:center; }
.pklc-intro{ flex-direction:column; align-items:stretch; }
.pklc-intro .pklc-field{ width:100%; }
.pklc-intro input[type=email], .pklc-intro textarea, .pklc-form input{ width:100%; padding:8px; border:1px solid #ddd; border-radius:8px; }
.pklc-intro textarea{ min-height:60px; }